Advantage First Aid Policies
PAYMENT IS DUE UPON REGISTRATION
NSF Fee: There is a $35.00 fee for all returned checks.
Lost Card Fee: American Heart Association Heartsaver and BLS Provider and Medic First Aid courses. There is a $25.00 processing fee for replacement cards.
Lost Card Fee: PALS and ACLS. There is a $35.00 processing fee for replacement cards.
NSF Fee: There is a $35.00 fee for all returned checks.
Lost Card Fee: American Heart Association Heartsaver and BLS Provider and Medic First Aid courses. There is a $25.00 processing fee for replacement cards.
Lost Card Fee: PALS and ACLS. There is a $35.00 processing fee for replacement cards.
ATTENDANCE & PUNCTUALITY
*Please plan on arriving to class a minimum of 10 minutes prior to the start of class. Attendance for the entire class is mandatory for certification.
*Students arriving 15 minutes late for class will be considered a "no show". There are NO REFUNDS for the course.
*A minimum of a 6 students must be registered to hold the class. If the minimum is not met, the class may be rescheduled to another date. In the event the rescheduled time is not convenient, we will refund the cost of the class.
*Please plan on arriving to class a minimum of 10 minutes prior to the start of class. Attendance for the entire class is mandatory for certification.
*Students arriving 15 minutes late for class will be considered a "no show". There are NO REFUNDS for the course.
*A minimum of a 6 students must be registered to hold the class. If the minimum is not met, the class may be rescheduled to another date. In the event the rescheduled time is not convenient, we will refund the cost of the class.
BLS for Healthcare Providers / Heartsaver Classes
CANCELLATIONS & RESCHEDULE
*You may cancel a class up to 3 days prior to the start of the class. You will be refunded the cost of the class minus a $25.00 administrative fee. After the 3 day cut off, there are NO REFUNDS or RESCHEDULE for the class. You may reschedule a class up to 3 days prior to the date of the class. When you reschedule, a voucher for the full registration price will be placed on file; up to 1 (one) class reschedule.
SKILLS Checks are non-refundable.
ACLS / PALS Classes
CANCELLATION POLICY RESCHEDULE POLICY
You may reschedule a class up to 7 days. Less then 7 days is considered no reschedule/non-refundable. Fees are NON-REFUNDABLE but may be applied to a future course if taken within (6) months of the cancelled course.
*Your voucher MUST be used towards another class within 6 months of the original scheduled class date. After 6 months, the voucher is no longer valid and cannot be used to schedule a class.
HEARTSAVER / BLS / ACLS / PALS Skills Check
CANCELLATION POLICY RESCHEDULE POLICY
Skills Checks are NON-REFUNDABLE / NO RESCHEDULE
DISCLAIMER: Continuing Medical Education Units are not available/provided for the PALS training through Advantage First Aid. You can however; provide a copy of the course agenda and your AHA certification card to your credentialing organization. They may award CME/CE Units for you.
WEATHER RELATED CANCELLATIONS
*It is RARE that classes are cancelled due to weather, however, if the need arises someone from Advantage First Aid will contact you with details.
CANCELLATIONS & RESCHEDULE
*You may cancel a class up to 3 days prior to the start of the class. You will be refunded the cost of the class minus a $25.00 administrative fee. After the 3 day cut off, there are NO REFUNDS or RESCHEDULE for the class. You may reschedule a class up to 3 days prior to the date of the class. When you reschedule, a voucher for the full registration price will be placed on file; up to 1 (one) class reschedule.
SKILLS Checks are non-refundable.
ACLS / PALS Classes
CANCELLATION POLICY RESCHEDULE POLICY
You may reschedule a class up to 7 days. Less then 7 days is considered no reschedule/non-refundable. Fees are NON-REFUNDABLE but may be applied to a future course if taken within (6) months of the cancelled course.
*Your voucher MUST be used towards another class within 6 months of the original scheduled class date. After 6 months, the voucher is no longer valid and cannot be used to schedule a class.
HEARTSAVER / BLS / ACLS / PALS Skills Check
CANCELLATION POLICY RESCHEDULE POLICY
Skills Checks are NON-REFUNDABLE / NO RESCHEDULE
DISCLAIMER: Continuing Medical Education Units are not available/provided for the PALS training through Advantage First Aid. You can however; provide a copy of the course agenda and your AHA certification card to your credentialing organization. They may award CME/CE Units for you.
WEATHER RELATED CANCELLATIONS
*It is RARE that classes are cancelled due to weather, however, if the need arises someone from Advantage First Aid will contact you with details.
PRIVACY POLICY
At Advantage First Aid Training and Safety, LLC, your privacy is important to us. The information we collect and gathered from you including: name, phone, email, and address information. We use the information collected to provide you with services.
At Advantage First Aid Training and Safety, LLC, your privacy is important to us. The information we collect and gathered from you including: name, phone, email, and address information. We use the information collected to provide you with services.

Advantage First Aid Training & Safety, LLC
43155 Main St. Suite 2212B
Novi, MI 48375
248-366-0776 - Main Office
248-773-8262- Fax
registration@advantagefirstaid.com
Office Hours: Monday - Friday 8:00am - 5:00pm
Copyright © 2015 Advantage First Aid L.L.C. All rights reserved
Company Policies
DISCLAIMER: The American Heart Association strongly promotes knowledge and proficiency in BLS, ACLS, and PALS and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association, and any fees charged for such a course do not represent income to the Association.